Why does it take longer to receive your new permanent resident card or citizenship?

July 25, 2014 · 1:51 amImmigration
Why does it take longer to receive your new permanent resident card or citizenship?

The processing time for your application for a renewal of permanent resident card or for a Canadian citizenship now takes longer than before. It happens not just because of a file load in the immigration department, but also because the Canadian immigration officials now thoroughly examine whether or not the applicant was actually physically present in Canada during the prescribed period of time (permanent residents must be physically present in Canada for the period of 2 years out of 5 or, in a case of a citizenship, 3 years out of 4) or qualify for days counted towards residency.

 

What happens when the immigration officer on your case decided to investigate whether or not you complied with the requirements under the Immigration and Refugee Protection Act? The officer sends you a letter notifying you that they need more detailed information and additional supporting documentation. Sometimes, the officer directly writes to you that your case is now under filed investigation. It is imperative for you, as an applicant, to take such letter seriously. I have one case when a client, thinking that since she was a medical doctor and a surgeon in a hospital working full time during the entire period in question, ignored the letter from the officer and later, an invitation for an oral hearing before the citizenship judge. Her application was refused. The refusal happened just because of a simple error on the part of that client who subsequently was forced to hire us as legal representatives to correct her mistake.

 

The application process at the Citizenship and Immigration Canada became a complex road, so it is advisable to hire an experienced immigration counsel to handle your seemingly straightforward case.

Why is my PR card or citizenship taking so long?

Processing times vary with application volumes, completeness, and whether extra checks are needed. Most delays come from missing documents, background or security checks, or requests for additional information such as a residence questionnaire — not from anything you did wrong.

Common cause of delayWhat helps
Incomplete applicationSubmit a complete, accurate package
Background/security checksUnavoidable, but respond promptly to requests
Requests for more informationAnswer fully and on time
High application volumesTrack official processing times

When a delay is actually a problem

Most waiting is ordinary. It is worth looking closer when the delay follows a specific trigger: a request for more information you did not answer fully, a residence questionnaire, a security or criminality check that has stalled, or a file that went quiet immediately after you reported a change of address. Those are not queue delays — they are files waiting on something. Check your online account, confirm IRCC has your current contact details, and make sure nothing was sent to an old address.

Do not let a wait become a status gap

While you wait, keep your own status valid — this is where waiting turns into a real problem. If a work or study permit expires during processing, apply to extend it before the expiry date so you keep maintained status; a single day late and you must stop working. If a PR card expires while a renewal is pending, you can remain in Canada but cannot board a flight back if you leave. Plan travel around the gap rather than assuming a pending application protects you.

What you can legitimately do

You can request your own file through an access-to-information request to see the notes on it, ask for urgent processing where there is a genuine reason such as a medical emergency or a job start date, and in cases of truly unreasonable delay there is a court remedy compelling a decision. What does not help is repeated status enquiries, which add nothing to the file. If the delay stems from an admissibility concern or a misrepresentation allegation, get advice before responding.

If a delay involves a status or residency issue, Karb Law can advise and, where a hearing is involved, represent you before the IRB — including admissibility hearings. See all practice areas or request a free assessment.

FAQ

Frequently asked questions

Why is my PR card renewal taking longer than expected?

Delays usually stem from application volumes, incomplete submissions, background checks, or a request for more information such as proof of residency. Submitting a complete package and responding quickly to any request are the best ways to avoid added delay.

Can I do anything to speed up processing?

You cannot skip mandatory checks, but you can avoid self-inflicted delays by submitting a complete, accurate application, keeping your contact information current, and responding fully and promptly to any IRCC request. In urgent cases, there are limited options for expedited processing.

Official resources

External links are provided for general information only and are not legal advice.

Angelina Shuster — Licensed Paralegal, Karb Law
Written by

Angelina Shuster

Licensed Paralegal · Law Society of Ontario

Angelina Shuster is a paralegal licensed by the Law Society of Ontario with 25 years of experience in Canada. Based at Karb Law’s office in Richmond Hill, she represents clients across Ontario and in immigration matters throughout Canada, and has helped thousands of people with immigration and legal matters — refugee claims, appeals, admissibility and detention reviews before the Immigration and Refugee Board, and summary-conviction criminal matters.

About Angelina Shuster & her credentials →
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